New Cases:
New cases will be seen only by prior appointment. The case will be taken by Dr. Shankar Chawla or by the assistant doctor but will be prescribed only after consulting with Dr. Shankar Chawla.

In order to ensure quality service, we have to limit the number of new cases.
If you wish to take a new appointment, you should leave your name and telephone number at the reception. If it is possible for us to accommodate the case, we will certainly do so.

Follow-ups:
Follow-ups will be seen by Dr. Shankar Chawla from Monday to Saturday at Clinic I from 10:00 a.m. to 1:00 p.m. except wednesday and at Clinic II from 5:00 p.m. to 8:30 p.m. except thursday. Follow ups will be seen only by appointments. For any problems or acutes in between please call us on the phone at the clinic and speak with one of the doctors and follow the advice.

We suggest that you book your next follow up when you visit the doctor. Or phone at least three weeks in advance to book a follow up since appointments get booked fairly soon .

In case you have not done so, and need a follow up you can choose to take one of the following options:

1) You have the facility to give your follow-up over the phone or email. You can phone the clinic and leave a message at the reception (98191 43626). The doctor will get back to you when he/she is free.

2) You can also email your follow up on health@askdrchawla.com. However, if the doctor is not satisfied with your phone/email follow up, you will be required to visit the clinic. We recommend that patients should not use the phone for follow up facility for a prolonged time and should visit the clinic once in every two or three months.

Your follow up report (whether in person or by phone/email) should be as per the following:

What you need to report on follow up

1) How are the complaints you came with.
2) Any new complaints to report.
3) How has been your mood and state of mind.
4) Any situation that has affected you or is causing stress.
5) Did you notice any change in the way you are dealing with stressful situations.
6) What dreams did you have.
7) How are you feeling in general.
8) Any test / report you have done.
9) Any thing else you like to say or report, or any queries you may have.

In case you have not come personally for the follow up, medicines can be couriered to you or they can be picked up from the clinic.

For any other inquiries and appointments you can call or e-mail us.